F.A.Q

We are not travel agents nor do we collect any commissions from our tour operators. We conduct business with other small businesses to enlist the best private tour guides where ever LaKat's Global travels.

All questions concerning LaKat's Global travel policies should be directed our owner via e-mail to: lmanuel@lakatsglobal.com

All LaKat's Global tours require walking and other physical exertion. You can expect to walk 2-3 miles on average over the course of a day, navigate steps, get in and out of transportation, and manage your personal belongings without assistance. On some tours, especially European tours, the walking can increase to 5-7 miles of walking over the course of a day. For these reasons, our tours are not suitable for anyone physically challenged, anyone who is walking impaired, or a slow walker who cannot keep up with the pace of the group. If a traveler chooses to go on a tour and then opt-out of included activities, for whatever reason, no refund will be given.

• LaKat's Global offers single occupancy on all trips unless otherwise specified. 
• If you and a friend are interested in a LaKat's Global trip and want to share a room, please contact us directly at lmanuel@lakatsglobal.com to discuss costs, and if we will be able to accommodate this request.

All cancellations MUST be in writing. Email or letter via US mail. The effective date of the cancellation, and any cancellation penalties, will be based on the date of receipt of the written cancellation. Refunds for payments made directly to 3rd parties are subject to their refund policies, irrespective of the date of cancellation. Please refer to cancelation dates on your registration and invoice. Any penalty imposed by your airline(s) is the complete responsibility of the traveler.

THERE ARE NO EXCEPTIONS TO LaKat's Global  CANCELLATION POLICIES.

If you cannot afford to lose the money you have invested in your travel, for whatever reason, LaKat's Global strongly recommends you consider travel insurance. There are several Cancellation Insurers in the marketplace. LaKat's Global recommends you contact your health insurance provider and research on your own to decide the best plan for you.

It is your responsibility to check that your passport is valid 6 months past the date the tour ends, to get a new passport in a timely manner, and to provide the new passport information to LaKat's Global (if requested) by Final Payment due date. If the traveler is unable to attend trip due to expired passport, any refund of monies will be based on LaKat's Global cancellation policies as of the date of withdrawal from the trip.

• Travelers arriving by air are responsible for allowing sufficient time to deplane, gather luggage and travel to the designated meeting location to join the tour. LaKat's Global will not delay the departure of the group for travelers arriving after the designated tour start time as listed in the individual itineraries.
• Travelers are required to provide LaKat's Global with their flight arrangements no later than the final payment due date of the tour. Travelers are also required to notify LaKat's Global in the event the airline should change the arrival or departure time of a flight.
• On tours where scheduled transfers are provided, travelers who elect to take alternate transportation to the hotel, for any reason, will not be reimbursed for the transfer expense incurred.
• Travelers who are delayed for whatever reason are responsible for notifying LaKat's Global of their situation and to communicate regularly with LaKat's Global as to their anticipated arrival time. Delayed travelers are responsible for joining the group as soon as possible and at their own expense if their arrival occurs after the last scheduled transfer.

On rare occasions, LaKat's Global must cancel a tour, either because there are not enough travelers to operate the tour or for other events outside the control of LaKat's Global. LaKat's Global will cancel tours due to lack of travelers prior to final invoicing however, LaKat's Global reserves the right to cancel any tour at any time up to the day of departure, due to no fault of LaKat's Global.

In the event of a cancellation by LaKat's Global, all monies paid to LaKat's Global for the canceled tour will be promptly refunded to the traveler. LaKat's Global is not responsible for any penalties imposed by the airlines.

Cancellation insurance is strongly advised and recommended. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company.

Your personal medical insurance generally does not cover you when traveling. To cover the risk of a medical emergency or accident while traveling, you should consider purchasing medical evacuation insurance.